Gmail, YouTube and other Google services are back online after global outage

HIGHLIGHTS

  • Google services including YouTube and Gmail were down globally for about an hour today.
  • Google confirmed the outage saying all of its services are affected.
  • Gmail and YouTube seem back online but Google is yet to confirm if all services have been restored.

Google services abruptly went down on Monday evening, impacting hundreds of users. Among the services that were disrupted at the time of writing include Gmail, Google Search, YouTube, and Drive. The latest outage, which seems to be more intensive than the last one, seemingly started around 5 pm IST today. Downdetector, the website that tracks web outages, reported over 40,000 outage cases from around the world nearly 10 minutes after the outage began. YouTube and Gmail seem to have been worst hit globally, causing an uproar on Twitter about how Google services have left them high and dry especially on the first day of the week.

Latest update: Google has finally issued a statement clarifying the reason that caused the global outage. “Today, at 3.47AM PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log in experienced high error rates during this period. The authentication system issue was resolved at 4:32AM PT. All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future,” a Google spokesperson told India Today Tech.

Google is saying that its services are back online. Here is what it says on the Gmail service status page: “The problem with Gmail should be resolved for the vast majority of affected users. We will continue to work towards restoring service for the remaining affected users, but no further updates will be provided on the Google Workspace Status Dashboard. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.” The same message is repeated for all other services that were down.

Update: Some users are reporting that Gmail is working again and they can log into it. It seems emails are also coming. However, Gmail is also showing a warning when users are logging back in. It says. “Gmail is temporarily unable to access your Contacts. You may experience issues while this persists.”

YouTube, which was another service to have been affected by the outage, is back now. We were able to use YouTube properly on both mobile and Wi-Fi networks at the time of writing.

“Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change,” says Google on its Gmail status page.

Downdetector is now showing a steep drop in the number of outages. Contrary to over 50,000 outages, the last point on the graph, at 6:19 PM, shows a little over 900 flags for the outage that Google services suffered today.

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